Attending Meetings Via Videoconference

So you’re attending your first videoconference meeting? Here are some tips to make your experience more pleasant.

Before the Meeting Starts

  1. Find out what the indicator of the microphone is for muting and notice when your site is muted or unmuted. In a multipoint videoconference (more than 3), you should mute when you are not speaking. Make sure your site is muted until the facilitator or meeting leader calls on your site.
  2. Find the picture in picture (or display of your room) and pay attention to what others are seeing and hearing from your site.

During the Meeting

  1. During roll call and introductions, let people know who’s in the room with you if they are not on camera.
  2. Identify yourself when speaking. (This is John from Berrien Springs, and my question is…..)
  3. Speak up and interrupt if there is a technical problem.
  4. Do not expect perfection.
  5. Be conscious of audio delay but continue your thought even if someone interrupts, and then pass the floor to them.
  6. Necessary side conversations could happen via instant message or email tools. Communicate appropriately!

Ending the Meeting

  1. Say your usual thank you and farewell greetings.
  2. Send follow-up communications via email.

Your Turn: What other tips would you share?

Organizing Meetings via Videoconference

As part of our continued celebration of Berrien RESA’s Green Meeting Month, here are some tips on organizing meetings via videoconference.

Communication Tips

  1. Make sure all sites reserve the room or videoconference system to participate in the meeting.
  2. Facilitate the entrance of people into the meeting; welcome them and make sure they can see and hear ok.
  3. Facilitate the conversation. If the meeting is more than a one-way delivery of information, you may want an experienced videoconference facilitator to assist for the first meeting or two. This facilitation will help everyone learn how to behave in a videoconference. If not available, the meeting leader should not assume that people will just speak up at the beginning. It is helpful to call on people to ask for comment.
  4. Side conversations should occur only when the site is muted and when doing so will not interrupt or detract from the meeting.
  5. Make sure any materials for the meeting are sent beforehand; preferably digitally to all the participants.

Technical Tips

  1. Arrange for bridging the sites into one meeting
  2. Make sure all the sites test ahead of time (particularly test H.239 / sharing the computer)
  3. Plan to connect 30 minutes in advance of the meeting to work out any issues
  4. MUTE! The easiest way to make sure all sites are muted as they join the meeting is to set each endpoint to mute on autoanswer.
  5. Prepare visuals appropriately for videoconferencing

More Resources

For more tips, check out these resources:

Reducing CO2 Emissions with VC Meetings

Not everyone finds CO2 emissions a top priority. In comparison to the savings by avoiding air travel, it seems that skipping a few 2 hour trips to Lansing is minimal. Still, every little bit makes a difference. So let’s build on the calculations of the past couple days to see what difference we could make in CO2 emissions by switching meetings to videoconferencing.

Let’s start with Polycom’s ROI Calculator, which suggests that one 5 hour round trip to Lansing uses 114 KG CO2.

Next, let’s try Tandberg’s See Green site, which suggests 118 KG CO2 (260 lbs).

So what?

So what does that really mean? Let’s try to get some perspective:

Of course, all these variables are hard to calculate; and none of this takes into consideration the electricity it takes to run the videoconference system. Still, it’s interesting to think about; don’t you think?

Green Meetings Save Money: Part 2

District Meetings at Berrien RESA

Another type of meeting is the type of meeting we are focusing on for Green Meeting Month: our districts coming to our location for meetings.

Let’s see how much time and mileage it costs for all fourteen districts to send someone to a meeting at Berrien RESA. These calculations are for one direction and are rough estimates.

District Time Miles
Benton Harbor 30 min 15
Berrien Springs 2 min 2
Brandywine 20 min 11
Bridgman 25 min 12
Buchanan 20 min 10
Coloma 30 min 21
Eau Claire 10 min 4
Galien 30 min 22
Lakeshore 22 min 11
New Buffalo 45 min 28
Niles 20 min 11
River Valley 40 min 25
St. Joseph 25 min 15
Watervliet 35 min 24
Totals about 6 hours 211 miles; $116 / one way

If everyone got comfortable with videoconferencing at their own site, we could save 12 hours and over $200 for each meeting that met over videoconferencing! Multiple that by the number of meetings and 10 months in the school year and it adds up quickly!

What about you?

Green Meetings Save Money: Part 1

So, why would someone want to have a videoconference meeting instead of traveling? One reason is to save money. So, I thought it would be interesting to calculate the costs of some of our meetings – to be contrasted with meeting via videoconference.

Trips to Lansing

At least 10-20 people at Berrien RESA, plus several levels of staff from our local districts, often drive to Lansing for meetings.

A typical trip to Lansing from our county takes roughly two and a half hours one way. So any Lansing meeting takes 5 hours plus the time of the meeting. While not as extreme a trip as some corners of Michigan, it is still a significant cost of time.

The mileage is about 150 miles one way; or 300 miles total trip. At the current government mileage reimbursement rate, $0.55, each trip costs about $165.

If we avoided 20 trips to Lansing a month, that would save somewhere around $3000 a month. With current tight budgets, every little bit counts!

Many staff at Berrien RESA are starting to request attendance at their Lansing meetings via videoconference instead of in person. This increase will certainly continue to save time and money.

What about you? Do you save any money doing your meetings via videoconferencing? Do you know how much?

It’s Green Meeting Month!

Our superintendent has proclaimed February Green Meeting Month. We have several regularly scheduled monthly meetings that will happen via videoconference this month. Instead of everyone driving here, participants will attend at one of three locations: here, one in south county and one in north county. The responsibility of hosting the additional locations is spread across the districts we serve.

Scheduled Meetings

  • Academic Coordinating Officials Meeting
  • Superintendents Advisory Committee Meeting
  • Parents Advisory Committee Meeting
  • High School Principals Meeting
  • Special Education Directors Committee Meeting
  • Counselor Academy Meeting
  • Business Managers Meeting

In addition, several regular videoconference meetings will happen as usual.

This is the first time we have tried this with almost all of our meetings. A few have unusual circumstances, and those meetings will be scheduled via videoconference at another time. It’s a great way to expose all these leaders to videoconferencing meetings. One hope is that they will want to meet via videoconference again in the future.

In celebration of our Green Meeting Month, I’ll be sharing some tips and resources for videoconference meetings in the next few posts.

Happy Green Meeting Month!

Day 20: Follow the Yellow Brick Road

Well, here we are at the end of another 20 Day Challenge for videoconferencing. Let’s review, reflect, and look to the future…

Review

  • In the first week, we focused on Read Around the Planet, with tips, tricks, and suggestions for a quality experience.
  • We spent a few days on responding to projects posted by others, and how to manage “exploding” projects that get out of control.
  • We talked about how projects can bridge the gap between idea and actual implementation; and examined the different aspects of running your own projects.
  • Finally, we spent some time on best practice for collaboration and managing your work load.

Reflect

Here are some questions to get you started on your reflection:

  1. What did you learn in the last twenty days?
  2. What is one tip that you plan to implement yet this school year?
  3. What is your next step?

It has been a learning experience for me too! It is always helpful to reflect, review, and improve my practice. My take-aways are:

  1. Time to review my habits to streamline and clean up my procedures!
  2. Best practices for using wikis to manage projects.
  3. All the tips for managing email: Day 8, Day 14, Day 16, Day 19.

What about you? Feel free to comment!

Looking Down the Yellow Brick Road

So what is down the road in your future? Where will you apply your learning? Where will you keep learning? Here are some suggested new paths:

Participate in upcoming spring projects

Deepen your learning

  • Review the templates in the Projects Booklet. Is there a format that you could tie to your required curriculum? Do it with 4 -6 teachers to apply what you’ve been learning.
  • Beef up the interaction in your upcoming Read Around the Planet sessions. Don’t just “present” to the other class. Get them involved. Review the interaction tips in the RAP Teacher packet; review the series on applying research based instructional techniques to your videoconferences.
  • Look around you. Find a partner to team-organize projects between your schools. Learn with and from each other.

Finally. Please comment and tell us what you learned during this challenge!

Day 19: So You Think You Can Multitask?

Once you get involved in the videoconference world of collaborations and projects, your work life speeds up tremendously. The more people you meet and the more connections that you begin making, the more you will do. Connections multiply quickly. Many things are grabbing at your attention: Twitter, Facebook, meetings, reports due, trainings to conduct, test calls, teaching, supporting teachers, etc. Add to that the 24 hour news cycle and your family and life becomes crazy busy.

If you’re interrupting your family life and you are consistently not finishing tasks and missing deadlines, turn off your email and read through the following articles to make your own action plan.

The Myth of Multitasking

Debunking The Myth of Multitasking from Dave Crenshaw. Crenshaw explains the difference between “backtasking” like watching TV while running on a treadmill vs. “switchtasking” like trying to talk on the phone at the same time as composing an email. He proposes the following as solutions to regaining your sanity.

  • Take control over technology—Every device you own has an OFF button. Don’t be afraid, turn them off so you can think. If you are having phantom beeps and vibrations from your phone/device, you have it on too much.
  • Schedule what you can schedule—Set regular times in the day to check your voicemail and email. Careful when you peek into the Inbox. It will suck you in and six hours later, you will still be at it.
  • Focus on the person—When you switchtask when dealing with a computer, you simply lose efficiency. But if you switchtask on a human being, you additionally damage a relationship. Be present, listen carefully, and make sure everything has been taken care of before moving on.

How To Chart for quality over quantity Check your email at 10:00, 1:00, and 4:00. No evening or weekend email.

The Myth of Multitasking The great info is in the comments. Explaining how subtasks make up a complex task and it is not really multitasking, but subtasking.

The $10 answer from Google about the research supporting NOT multitasking

What happens when you go from one project to 5 projects? Love this post from way back in 2006.

How Can This Improve Your Life

  1. Organize test calls at a specific time of day or day of the week.
  2. Standardize responses for test calls or other frequently performed emails.
  3. Understand background tasking vs. switchtasking. Quit switchtasking.

What Tools Can Help With Productivity

Evernote

Before you groan about another login and password, go to their site and watch the intro videos. Here are some of the reasons I am using it.

  • Paul can use it on a Droid. Janine can use it on her Touch. Pretty much any device connected to the cloud.
  • You can tweet to Evernote!
    1. Follow @myen
    2. Link accounts
    3. Send public tweets, DMs, or Twitpics. Awesomeness!
  • Import Google Notebook into Evernote. Since Google killed Notebook, now I can too!
  • Share folders with friends!
  • No more emails to myself from myself!

RSS and iGoogle

I subscribe to Google alerts, wiki updates, Google forms, blog posts, etc via widgets in my iGoogle homepage with tabs for different projects and it is the dashboard of my digital life. Think of how to create an organized filter of relavent information.

Challenge:
Do you still contend that you can effectively multitask? What is your favorite productivity tool? Please share.

Day 18: 7 Steps to Better Collaboration

Today’s post about better videoconference projects has absolutely nothing to do with networks or hardware. Collaboration skills can definitely be learned and developed. Here are seven ways to become a better collaborative partner for projects for your teachers.

Read Your Email

And respond to your email in a timely manner. Just do it. So many times when the Inbox is flooding in, I just sit there and read through 100 emails. Set aside time and plow through them. If you can do it in under 2 minutes, do it. If it takes longer, put it in the “Next Steps” folder. Be sure to get a block of time to work on that, too. Learn more about Inbox Zero from Merlin Mann.

Be Reliable

Complete assigned tasks, communicate clearly, don’t disappear, follow through.

Make Suggestions

Be sure to listen first and think about how you might suggest to do something differently.

Be Flexible

Life happens. Kids get sick. Severe weather changes schedules. Cats throw up. Cars break down. You never know what might delay or disrupt the best laid plans. Extend grace and understanding to your partners. It might be you needing it in the near future.

Contribute Passionately

Only do things that matter to you. If you really don’t care, don’t do it. That sounds harsh, but if you really don’t care and you are just going through the motions, you will end up disappointing another class or group that are depending on you for a connection.

Give Credit

If it is not yours, don’t pretend that it is. If you use a structure and adapt it to your teachers and your curriculum, give a link back or a note of whose work it is based on. Also, make sure that you tell your teachers and students when they ROCK! I loved when Karen McCollough shared “There is enough “rock” to go around!” in her keynote at TxDLA conference last year. So true!

Know Your Strengths

I love to tinker with design. I truly enjoy editing and making things look good easily understandable. I do not like to be the originator. I will do it, but I prefer to work with someone who can generate a great deal of ideas and let me tinker and polish them. I flourish in teams where I can contribute those skills.

What are some examples and non-examples of effective collaborators?

Day 17: Sharing Your Computer Screen: Potential Challenges

If you’re new to videoconference projects, you’re bound to run into a problem seeing or sharing a computer screen sometime soon. Here’s the situation and what to do about it.

H.239 / Duo Video / People Plus Content

Many of the manufacturers offer a feature that allows you to share your computer and your faces at the same time. This feature is great when you’re connecting to people on your network. It’s ideal for full length shared courses; making direct instruction better.

However, when you want to use this feature with another class from somewhere “out there” off your network, it’s a different story. There are several scenarios where it won’t work:

  • If the other school’s equipment doesn’t support H.239 (a lot of old units out there still)
  • If the other school’s equipment has the H.239 featured turned off
  • If the other school’s firewall blocks H.239
  • If the other school connects through a bridge and the bridge has it turned off
  • The bridge you connect through and the bridge your partner class connects through can’t pass H.239 between each other

So now, you realize that the chances of it working in a collaboration with a school off your network is really high! And now you know what can cause it.

What to Do

Either you will be the one trying to share the computer; or your partner class might try to share the computer… and poof, it doesn’t work. What do you do?

Forget the wires! My favorite solution is just that. Don’t connect it.

ZOOM!!! You can just set the laptop on a table; zoom the camera in; set a preset.

Voila!

By the way, this solution is at least 4 years old and not my original idea. Complements of Joan Roehre, Kenosha, WI.

Your Turn

Have you thought of any other interesting creative solutions to problems in a videoconference? Please share!