A Pakistani company, The Resource Group, seeking more call-center work from U.S. firms, set up an office this year in Washington, D.C., a block from the White House, and installed a receptionist, live from Karachi, via a flat-screen TV on the office wall. According to a May Washington Post report, Ms. Saadia Musa cheerily greets visitors, answers and routes phone calls to the Washington office, lets in deliverymen, and orders sandwiches from down the street. [Washington Post, 5-10-05]
Another intriguing business use of videoconferencing! Who would have thought of that? Now what are the implications for K12 VC in this little story?
Filed under: Resources