I’ve been watching a lot of multipoint VCs lately, and so I thought I’d write today about what seems to work well. Most of these tips I’ve learned from COSI Columbus with their surgery and expert interviews or from Arnie Comer’s ASK and LAPS programs at Macomb ISD.
- Make sure all sites are muted in the waiting time before the session.
- Have a splash screen with a logo or graphic representing the program.
- Greet each site as they enter.
- Connect all sites 15 min early with 3-4 sites; 20-30 minutes early with 5 or more sites.
These simple rules can tighten up a multipoint meeting and make it much more professional.
Sometimes issues and problems can happen, but there are ways to address them:
- If sites are unmuted, ask them to mute. If they don’t hear respond, the bridge operator can hard mute them on the bridge. Yes, I’m one of those control freak bridge operators! Silence at all costs!
- If sites are not connected, call them on the phone to figure out what is wrong and trouble shoot/solve before the program starts.
- If a participating (not presenting) site is late, start without them so that the other sites aren’t penalized.
- If facilitators are at more than one site, have the side conversations before the classes join and stop when the other sites join in. Think of it as talking in front of live audience with a podium and mic. You wouldn’t have a side conversation by a live mic in front of a waiting audience if you were in person.
- If there are any other problems, as the facilitator, unmute your microphone and address them as soon as possible.
What other tips would you add? Please comment!